Support

Copernicus provides both business and IT support to all its clients on all aspects of our products:

Telephone support is offered from 9:00am to 5:00pm, Monday to Friday.

On-line support using our on-line fault management system. This facility enables clients using our systems to access our support ticket system to update and track the progress of fault rectification.

Web site support including: downloads of recent product updates and releases; details of product changes; technical information including database installation and upgrades; and many frequently asked questions.

Please note: this area of the web site can only be accessed by registered customers.

If you require access , please email information@copernicus.co.uk.